We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Vous serez informé de l’espace disponible dans le compartiment à bagages de l’avion que vous avez choisi. Si vous pensez avoir besoin de plus d’espace, l’option d’un avion de taille supérieure est toujours envisageable. En règle générale, vous disposerez de bien plus d’espace que dans un avion de ligne. Vous pourriez également avoir besoin d’un plus grand compartiment à bagages si vous transportez des clubs de golf ou des skis. Si vous voyagez avec une arme à feu, vous devrez nous fournir votre licence. Votre arme et vos munitions devront être transportées séparément, sachant que le choix d’accepter ou non la présence d’une arme à feu à bord reviendra au pilote.