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From start to finish, our experience with Stratos was totally professional, made very simple and the ultimate in how charter travel should be booked/enjoyed! We know it takes an entire team behind the scenes but all credit to Joel for his 'personal' touch and for making our return trip to New York a very memorable one indeed!!! We have used several charter companies worldwide over the years but Joel and his team beat them all!!!

Du 7 Juillet et 2 Septembre prochains, le parc Ker Ar C’hoari accueillera petits et grands pour rire, jouer, sauter dans un environnement idéalement situé entre terre et mer : nouveaux parcours et nouvelles énigmes à découvrir sur 5 hectares de labyrinthes de maïs, 6 grandes structures gonflables, des jeux en bois et de plein air à partager à 2 ou à plusieurs.


We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Une fois votre demande envoyée, un(e) consultant(e) en aviation d’affaires la prendra en charge. Cet(te) expert(e) vous enverra un devis d’options parmi lesquelles vous pourrez effectuer votre choix. Chaque devis inclura les différents appareils et aéroports qui se prêtent le mieux à vos besoins, ainsi que les raisons pour lesquelles ils ont été sélectionnés pour vous. Si vous souhaitez passer à l’étape suivante, votre consultant(e) réservera alors l’appareil sélectionné et vous fera parvenir toutes les informations de vol, y compris les instructions concernant le terminal et toute autre information importante. Ce(te) consultant(e) sera votre intermédiaire pour toute autre question au sujet du vol. Dès l’envoi de votre demande, il ou elle devient votre interlocuteur unique et reste à votre disposition 24 heures sur 24 et 7 jours sur 7 (s’il venait à s’absenter, un autre expert prendra votre dossier en charge). Si possible, il vous rejoindra également à l’aéroport pour s’assurer que tout se passe comme prévu sur le terrain.
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