Since day one, Joel and his team have been providing us with great customer service and always meet or exceed our needs. They are impeccable in their constant communication, which includes everything from quotes to flight status, and all in between. They are very accommodating to all requests, even the last minute ones. Sarah with trip support has carefully and flawlessly helped with all requested travel arrangements, from car rental to car service. It is hard to find a company these days that is genuine and understands the importance of truly great customer service, and this company and all members of the team, have this! It is very refreshing. I would recommend this company to anyone who has ever thought about trying Jet Charters or has done so for years, it will be a change for the best!
C'est ce petit prix qu'ont payé certains clients pour louer un jet entre Oxford (Connecticut) et Philadelphie, soit 300 km pour 90$! Tous les tarifs ne sont cependant pas affichés sur le site de la compagnie, c'est pourquoi il faut parfois appeler directement par téléphone et les aviser que l'on cherche un vol pour telle date. Une des raisons qui expliquent des prix si peu élevés est le fait que pour une compagnie comme JetSuite, il faut éviter d'avoir des sièges vides. Ils préfèrent donc brader certains places plutôt que de voler à 40% de la capacité.
Joel and Stratos are amazing! He made sure our flight was tailored perfectly and was very responsive and always available for contact. They catered specifically to our needs with late notice. The pilots were fantastic and patient, especially considering we had three animals and arrived 10 minutes before take-off. They provided the smoothest flight in the Hawker we’ve ever taken. Stratos offered transportation to and from; the boarding process was welcoming and convenient. We will only fly privately with Stratos Jets through Joel and his team. Thank you guys for everything!
We have the ability to arrange ground transportation before your departure and after your arrival. We can arrange your ground travel almost in any city of the world. Privé Jets is a one-call shop. Our Concierge team can arrange any type of transportation from small automobiles to Limousines. With over 30 years in the travel business we have created a strong relation with suppliers around the world.
I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.
Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.
I wasn’t able to do the survey that is being done by google as I don’t have a google email and don’t want to set up another email account to be spammed to death.However, if I could have done the survey, I would have given Stratos Jets very high remarks and the reason would be because of the dealings I have with Kerry Hill. As I believe I told you when we met at the S&D last year, Kerry is the best and most considerate person I have ever dealt with from a Charter company. Not only her flight following in which she keeps me posted on everything from beginning to end but also her attention to all the other details for the reservation such as needs of transportation for passengers, insuring that the catering is ordered and delivered. She takes a lot of the weight and stress of my shoulders. If ever I have a question, she is quick to get me the answers I need.In my opinion, she is a very valuable asset to your company.
Nous disposons d’une très large flotte de jets allant des 4 places, comme le Citation Mustang ou le Citation Jet CJ2, aux plus de 30 places comme le Boeing Business Jet et le Fokker 100 VIP en passant par les 16 places comme le Gulfstream G550 ou le Bombardier Global Express. Si vous avez besoin de transporter en plus de passagers, vous pouvez nous contacter directement (Sujet à disponibilité, nous avons accès à un certain nombre d’avions de lignes convertis)