We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
Les coûts inhérents à la location d'un avion charter se composent de plusieurs éléments. On retrouve à côté du prix du jet privé les charges liées à l'utilisation de l'infrastructure des transports aériens et des aéroports, le salaire de l'équipage ainsi que des frais supplémentaires pour le traiteur et le service de navette ou d'hélicoptère au sol.
Il existe cependant des facteurs importants que vous devez prendre en compte avec ce type de service. Les vols s‘écartent souvent des aéroports habituels, et un ciel peu clément pourrait vous secouer beaucoup plus que dans un avion de ligne. Au bout du compte, si vous voulez être sûr de d’arriver en temps et en heures, mieux vaut choisir un vol commercial.
As a part 135 operator, I have been doing business with Stratos Jets since it was founded by Joel Thomas in 2006. Since the first trip I could tell they were a different type of Jet brokerage. Joel and his team of aviation advisors have always conducted themselves with the highest of standards and partnered with platinum operators like us to give their customers a luxurious private jet experience. Thank you for a decade of partnership and excellence.Thank you for your friendship!Rich Brennan VP of Sales
Having used many charter companies before with mixed experiences, I can say with confidence that Stratos has the best service and highest level of professionalism of any of the charter services I have encountered. Most recently, we had an unfortunate last minute cancellation of a charter booked through another service, and Stratos came through at the last minute to find the right plane at the right price for us with under 24 hour notice. I cannot thank them enough for their professionalism as well as their willingness and ability to go above and beyond to find the right charter for us - even as a first time customer.
After your initial enquiry you will be assigned a personal charter expert who will send you a selection of quotes for you to choose from. Each quote will have a clear breakdown of aircrafts and airports and reasons they have been selected for you. Should you wish to go ahead they will then book the aircraft and send you all the flight details including directions to the terminal and any other important information. They will be your first point of call for any further enquiries you may have up to the flight and, if possible, they will meet you at the terminal. From your initial quote you will be able to contact your account manager 24/7 (if on holiday you will be assigned another account manager to cover) so you can call from wherever, whenever you like.