As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Start-up californienne, Surf Air a lancé un concept très intéressant qui s’exporte à présent en Europe où 4 aéroports vont accueillir des jet privés. En France, c’est à l’automne que Cannes deviendra le terminal dans lequel vous vous rendrez pour prendre votre jet privé avec Surf Air. Ici, on vous propose de prendre le jet privé à volonté, il s’agit en effet d’un jet privé par abonnement. Chaque mois, en déboursant 2 500 euros, vous pourrez utiliser un jet privé de 8 places pour voyager où vous le souhaitez.
 Beginning with the ACJ318, ACJ319, ACJ320 and ACJ321, which feature three times more interior space than traditional high-end business jets, without being significantly larger externally; they set the new standard to which corporate jet customers aspire. Customers benefit not only from unequalled comfort, space and freedom of movement on every trip but also from the technical advantages of Airbus’ state-of-the-art modern aircraft. This successful corporate jet family is also now expanding with two highly-capable new members: the ACJ319neo (new engine option) and ACJ320neo, which provide further enhancements in comfort, range and efficiency.
D’innombrables plateformes digitales ou applications de réservation tentent d’automatiser les services de courtage. Ces plateformes ont une connexion directe avec les opérateurs. Ils déjà  donnent des prix estimés et offrent à grande échelle. Ainsi les prix sont souvent plus bas que chez courtiers. Le service personnel des courtiers est absent sur les plateformes digitales.
Stratos takes the complicated process of private air charter and makes it simple. They have helped me through the process and Joel even turned down my offer for purchasing a Pre-paid Jet card because he advised that it would not be a good fit for my home airport and family lifestyle. I shortly became a client after that because that experience was indicative of the company's overall honesty and great ethos.We have Chartered with Joel on multiple occasions and always get the the 3Gs of private air travel - Great Safety, Great Plane & Great Price.Stratos is a great company and they put your safety 1st and make the process easy. You can text or call them at anytime and their response time is amazing. You truly feel special. Flying on chartered planes is something we really value and keep very personal and discrete. Joel assists us in keeping the experience special and within our schedule and budget.I recommend Stratos to friends who have jet cards, fractional ownership and 1st timers alike. If you are considering charter, the 1st call to make is to Stratos. They never pressure you and value the relationship. I can not say enough about this team - A great experience!
WE were told to go to First Aviation Services terminal at Teterboro but our plane was at another terminal so we wasted over 45 minutes trying to find our aircraft and our agent was not at all helpful. In fact he told us someone was coming to pick us up and they never came and we had to find someone to help us get to the terminal our plane was located at. The agent asked us for our rental car info but when we landed in Naples the rental car was not at the terminal and we had to find a ride over to the other side of the air field to get our rental car. The flight was great but the handling of the pre and post flight were below normal and not what I am used to when I fly private.
Depuis plus de 20 ans, c’est ce à quoi nous avons travaillé. Nous sommes devenus bien plus qu’une simple compagnie de location de jets privés. Nous avons un personnel expérimenté et multilingue réparti dans 5 fuseaux horaires différents, disponibles en dehors des horaires de bureau en Europe, en Russie, au Moyen Orient, en Asie et en Amérique. Nous sommes convaincus de pouvoir vous offrir le meilleur des services.
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